Legal

Privacy Policy

Draft for review. This policy must be checked against the actual service before launch.

1. Information we may collect

If account and booking features are enabled, TURFF may process account details, contact information, booking requests, turf listing information and essential security records. Only information needed to provide the service should be collected.

2. How information may be used

Information may be used to manage accounts, publish approved turf listings, coordinate bookings, support users, prevent misuse and meet legal obligations.

3. Payments

Under the planned manual payment process, customers pay turf owners directly. Users should not submit passwords, PINs or other payment credentials. Any payment evidence collected must be limited to what is necessary.

4. Sharing and service providers

Data may be shared with relevant turf owners for booking fulfilment and with service providers needed to operate the platform, subject to appropriate safeguards and applicable law.

5. Security and retention

Appropriate access controls and retention periods must be established. No online service can promise absolute security.

6. Your rights

Rights and procedures for accessing, correcting, objecting to or requesting deletion of personal data must be handled in accordance with applicable Kenyan data-protection law.

7. Contact and updates

An official privacy contact and effective date must be supplied before launch. This draft is not a substitute for a legal review or a data-protection compliance assessment.